Returns & Refund Policy

Due to the perishable nature of our fresh Asian produce and groceries, we are unable to accept physical returns once a delivery is completed. If you receive an item that is damaged or does not meet our quality standards, please contact us within 24 hours for a full refund or replacement.

Return Process

• 1.
  Inspect Your Delivery

  Thoroughly check your produce and grocery items immediately upon arrival to ensure everything is fresh and correct.

• 2.
  Document the Issue

  Take clear photos of any damaged or unsatisfactory items to help our team verify the quality concern.

• 3.
  Contact Support

  Email our customer service team at support@asianveggies.com within 24 hours of delivery with your order number and photos.

• 4.
  Receive Resolution

  Our team will review your request and issue a refund to your original payment method or arrange for a replacement in your next order.